Employment Opportunities

Part-time Membership Operations Assistant
The Independent Feature Project (IFP) champions the future of storytelling by connecting artists with essential resources for all stages of production, from development through distribution. IFP fosters a vibrant and sustainable independent storytelling community, represents a growing network of 10,000 storytellers around the world, and plays a key role in developing more than 350 new feature and documentary works each year. IFP also operates the Made in NY Media Center by IFP, a collaborative workspace dedicated to supporting and connecting the next generation of media entrepreneurs and creators by providing industry resources, events, mentorship, and educational opportunities.

Our 20,000-square-foot state-of-the-art facility in DUMBO combines workspace, classrooms, exhibition venues, and a public café, where storytellers, industry professionals, and curiosity seekers come together to work, learn, innovate, explore, and grow.

Role Summary/Purpose:
The Membership Operations Assistant is a part-time staff position reporting to the Director of Membership & Strategic Partnerships with various tasks that serve the advancement of the entire IFP community. This involves assisting members with technical and facility-related issues, managing a calendar of member and external client events, writing weekly member communications, posting member events on member dashboards, and compiling data for weekly research projects, among others. The Membership Operations Assistant must have a positive attitude, be self-motivated, flexible, and highly organized, as well as have a strong interest in working in a busy media/tech environment.

The Membership Operations Assistant functions as the front desk ambassador to the Media Center, bearing the responsibility of being the first face people see upon entering the Media Center. There are also occasional shifts on Saturdays and Sundays depending on event needs. The position is generally 30 hours a week and varies in schedule timing either opening the space (8 AM – 2 PM) or closing the space depending on event needs (shifts range between 1 PM – 10 PM).

Essential Responsibilities:

  • Engage all members and visitors and provide unrivaled customer experience by spending time at the front desk.
  • Educate guests and the general public on IFP and the Media Center and its unique mission.
  • Open and close the Media Center by following procedural checklist. Ensure it is fully functional and report hazards, liability, deficiencies and/or facility matters with recommendations to resolve any issues.
  • Providing support during events. Support includes: furniture set-up, check-in, breakdown/clean-up, hospitality, security and additional tasks pertaining to the specific event.
  • Provide support in managing catering needs for internal staff and external clients.
  • General space operational support including filling paper in printers, changing printer toner, managing staff contact sheet, among others. · Write the Member Email, a weekly memo informing members of events and opportunities within the space, highlighting member achievements, and providing pertinent facility information. More frequent updates are relayed through our slack channel.
  • Perform weekly research projects relating to membership, film screenings and trends, and operational needs.
  • Update websites event pages and manage RSVPs when necessary.
  • Provide IT support to members and rental clients. This includes usage of screening room, podcast studio, post production suite and AV in classrooms and conference rooms.
  • Support operations staff with compiling supply needs and placing supply orders.
  • Additional tasks as needed.

Qualifications:

  • Bachelors degree required.
  • 1-3 years’ experience in an administrative/operations role.
  • At least one (1) year experience in customer service and events.
  • Self-starter who is highly organized and driven.
  • Ability to work in a fast-paced environment as well as juggle and prioritize deadline-driven projects.
  • Strong verbal and written communications skills with the ability to speak with stakeholders at all levels.
  • Passion for technology, media, start-ups.
  • General interest in the non-profit, technology, and creative arts sector. · Adobe Creative Cloud experience preferred.
  • Exemplary computer skills including troubleshooting. Knowledge of Mac and PC platforms required as well as Microsoft Suite (Word, Excel).
  • Must be able to lift up to 25 lbs.

There are currently no employment openings. Please email jobs@ifp.org with any questions you may have about other upcoming employment opportunities at the Made in NY Media Center by IFP.

Programming Manager

Role Summary/Purpose
The Independent Feature Project (IFP) champions the future of storytelling by connecting artists with essential resources at all stages of development and distribution. IFP fosters a vibrant and sustainable independent storytelling community, represents a growing network of 10,000 storytellers around the world, and plays a key role in developing 350 new feature and documentary works each year. IFP also operates the Made in NY Media Center by IFP, a collaborative workspace dedicated to supporting and connecting the next generation of media entrepreneurs and creators by providing industry resources, events, mentorship and educational opportunities.

Our 20,000-square-foot state-of-the-art facility in DUMBO combines workspaces, classrooms, exhibition venues and a public café, where storytellers, industry professionals and curiosity seekers come together to work, learn, innovate, explore and grow — together.

The Programming Manager reports to the Director, Membership & Strategic Partnerships and is responsible for developing annual programmatic offerings, networking opportunities and providing customer service for members. The programmatic offerings will align with the organization’s mission to support independent creators from around the world develop new projects, connect within the industry and champion collaborative and impactful storytelling at all stages.

The Programming Manager works with all teams within the IFP staff to create a positive and functional environment for the membership community.

The Programming Manager will have a varied schedule working some early mornings to open the Media Center as well as evenings and weekends for events. The Programming Manager will also spend significant time at the front desk greeting members and guests as they enter the space.

Essential Responsibilities

  • Develop programmatic offerings for IFP members in conjunction with Director, Membership & Strategic Partnerships as well as programming team. Offerings include existing industry access events, screenings and networking offerings. Duties will include procuring panelists/industry experts, sourcing screenings and talent through conversations with distributors and publicists, etc. In total, candidate will program 32 industry access events, six mixers and 72 screenings per years.
  • Coordinator membership events including pre-production/planning, onsite management and post-event recaps.
  • Work with Director, Membership & Strategic Partnerships to address member inquiries in a timely manner.
  • Work with Director, Membership & Strategic Partnerships and Marketing Manager on newsletter creation as well as social media strategy and implementation.
  • Work with Director, Membership & Strategic Partnerships and Marketing Manager on strategies and tactics to acquire new members and retain existing members.
  • Create and send surveys to members to receive feedback on membership needs and events.
  • Onboarding of new workspace members and conduct one-one-one consultations with new members to understand their business goals and needs in conjunction with Director, Membership & Strategic Partnerships. Onboarding includes working directly with the finance department to ensure all tenancy license agreements, refunds, license extensions, and cancellations are accurately reflected in the central database. On boarding also includes setting up member backend portals, desk set up, storage and mailbox assignments.
  • Coordinate deliverables for grant and fellowship programs – procedure, guidelines, copy, and implementation.
  • Work closely with the Manager, Education and Programming to provide recommendations for programs and educational initiatives that will appeal to and support the member community. Also support programming team with onsite event logistics as needed.
  • Responsible for workspace member operational satisfaction in conjunction with the Operations team.
  • In conjunction with Director, Membership & Strategic Partnerships, conduct tours of Media Center space for potential members and partners.
  • In conjunction with the Director, Membership & Strategic Partnerships, strategize and attend industry trade events and act as ambassador for IFP.
  • Support Director, Marketing and Strategic Partnerships in development and implementation of annual giving campaign (above and beyond membership).

Qualifications:
Successful candidate will have a proven history of working within the film industry and have a passion for providing benefits and resources to creators. The candidate should be personable, have a go-getter attitude and able to proactively execute designated tasks.

  • Experience in film industry and/or community building for a not-for-profit organization, 4-6 years.
  • Preferred experience in community membership atmosphere with direct experience in programming and membership engagement.
  • Exceptional communication skills, both written and verbal.
  • Exceptional people and customer service skills.
  • Excellent organizational skills and ability to manage multiple priorities effectively while maintaining attention to detail.
  • Strong customer service skills and ability to work well with all levels of internal and external partners.
  • Team player who supports co-workers.
  • Strong analytical and strategic skills.
  • Comfortable in a fast paced and nimble environment.
  • Passionate and dedicated to mission-based organizations and the film/media/tech sector.
  • Ability to balance multiple and simultaneous projects and priorities.
  • Results orientated with a drive to create effective solutions.
  • Familiarity with Slack, Constant Contact and Mailchimp.

Compensation based on experience.

Please send CV and Cover Letter to jobs@ifp.org